margie12u
Indiana
Posts: 432
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| Posted: Mon Apr 06, 2009 7:41 pm Post subject: Problems |
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Hi This is Margie I just wanted to tell you all something , I ordered 2 daisy trees from direct gardening , Well they didn't send them. So I called Some of their numbers were disconnected. and custermer service said they didnt know what to do about it.Well I just wanted to kind of warn you all not to make the same mistake I did.
Thank you Margie
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dooley
Texas
Posts: 5204
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| Posted: Mon Apr 06, 2009 7:55 pm Post subject: |
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How did you pay for them? You could call a credit card company and contest the payment if it was by credit card. If it was by check you can call the bank and cancel the check. I know credit card companies don't charge you to contest a payment if you don't get something you paid for. A bank might have a charge to cancel a check. Call and find out. They shouldn't get to keep your money if you don't get your plants. dooley
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margie12u
Indiana
Posts: 432
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| Posted: Mon Apr 06, 2009 9:32 pm Post subject: I should have been more careful |
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Thank you Dooley I did do that , I thought I told you all that but I didnt, But its still bad Ive been excited about getting them , And where I was going to put them, You know how that goes.But thank you for the help, I just wanted you all to be careful. They were cheaper than most that should have scared me right of, But I just thought it was a sale price,Oh well I learned a lesson, If you all know of any one that is honest I would still like to order some,
Thank you Margie
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eileen
 Forum Moderator
Scotland
Posts: 18013
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| Posted: Mon Apr 06, 2009 9:54 pm Post subject: |
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Thanks for letting our members know about direct gardening Margie. I find it strange that their customer services weren't more helpful as they should have been able to give information about what is happening with the company. I hope you manage to get all your money back and find daisy trees elsewhere.
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