Gardengirl
Hertfordshire,UK
Posts: 1020
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| Posted: Fri Nov 06, 2009 10:17 pm Post subject: Adobe Flash Player |
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Now please excuse my ignorance as I am not very computer literate where the technical stuff is concerned.
The thing is, I keep getting an Adobe Flash Player box coming up on certain sites and cannot get rid of it. Whatever answer I give it will not go away so I have to shut down the computer and start again.
I have been on to the Adobe site which informs me that I have Version 10.0.32.18 installed. I don't know if this is the latest version or whether I could download a later version which would cure the problem.
Any of you clever peeps out there help me please?
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Sjoerd
West - Friesland
Posts: 6915
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| Posted: Fri Nov 06, 2009 11:39 pm Post subject: |
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One thing that you could do is to download and install the flash player again.
During the installation process you may get a window saying that there is already that version located on your compi and ask you if you want to overwrite it. Just klik "yes" and complete the install.
That may well get rid of the pop-ups .
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Sjoerd http://www.volkstuindersvereniginghoornenomstreken.nl/Page11.html
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kuntrygal
Texas ~ Zone 8
Posts: 3436
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| Posted: Sat Nov 07, 2009 2:01 am Post subject: |
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Maybe it is telling you an updated version is available for downloading. Is there someplace to check 'download now'?
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"I'm so far behind, I thought I was first"
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Gardengirl
Hertfordshire,UK
Posts: 1020
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| Posted: Sat Nov 07, 2009 9:50 am Post subject: |
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Thanks for the replies, have downloaded again so fingers crossed.
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Plumbing And Lighting
Nassau County, NY
Posts: 50
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| Posted: Wed Nov 11, 2009 9:56 pm Post subject: |
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A few questions that'll help us answer yours:
1) Are you using Internet Explorer or a different web browser?
2) Is the "pop-up" appearing directly beneath your browser's tool bar or is it a separate pop-up window, like an ad?
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Kohler Faucets
Quoizel Lighting
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Gardengirl
Hertfordshire,UK
Posts: 1020
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| Posted: Wed Nov 11, 2009 10:04 pm Post subject: |
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I am using Internet Explorer and the pop-up appears as many boxes all on top of one another. The only way I can explain it is that it is like a flight of stairs one below the other. Sometimes I can get rid of them and sometimes whatever answer I give, they will not go away and I have to turn off the computer and start again.
I tried, as was suggested, downloading Flash Player again but this has not resolved the problem.
Sorry I cannot be of much help but it all goes a bit above my head I'm afraid.
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Gardengirl
Hertfordshire,UK
Posts: 1020
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| Posted: Thu Nov 12, 2009 8:45 am Post subject: |
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I have the option to 'turn off pop-up blocker' or 'pop-up blocker settings' Sjoerd.
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Sjoerd
West - Friesland
Posts: 6915
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| Posted: Thu Nov 12, 2009 1:15 pm Post subject: |
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Ok, GG....Just place a check mark in that little box. (I am working with the dutch version of windows and so I was translating to what I thought it might say)--hahaha.
--Don't worry about the "settings" that will not play a role with the problem at hand.
Well, so, try placing a check mark there and see if that will keep them from popping-up.If this doesn't do the trick, I have a couple more things that we can try.
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Plumbing And Lighting
Nassau County, NY
Posts: 50
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| Posted: Fri Nov 13, 2009 9:26 pm Post subject: |
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^You could do that, but if pop-ups are continuously reappearing, your computer is probably infected with some form of malware disguising itself as a legitimate update. DO NOT CLICK THE POP-UP under any circumstances. If possible, update your virus checker and run a full scan.
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Kohler Faucets
Quoizel Lighting
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Karen B
Minneapolis
Posts: 116
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| Posted: Fri Nov 13, 2009 10:11 pm Post subject: |
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Here is a link to the Adobe site and how to reinstall Adobe Flash Player. Note it is important that you uninstall any other versions of Flash Player before you install a new version.
http://kb2.adobe.com/cps/191/tn_19166.html
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Gardengirl
Hertfordshire,UK
Posts: 1020
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| Posted: Sat Nov 14, 2009 9:07 am Post subject: |
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Thanks very much for the advice. I have uninstalled and downloaded the latest version, so here's hoping this fixes the problem. Will keep you posted.
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