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Strange problem, CD/DVD drive has disappeared


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eileen
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Posted: Tue Feb 26, 2008 3:11 pm   Post subject: Strange problem, CD/DVD drive has disappeared


I really don't know what is happening with this new computer. When I first got it I had an E:/drive installed for reading CD/DVD's. This operated fine for a while but has now completely vanished from my computer. I have touched nothing so haven't a clue how this driver has simply vanished. Can anyone help me?


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Sjoerd
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Joined: 11 Apr 2006
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Location: West - Friesland

Posted: Wed Feb 27, 2008 12:02 am   Post subject:


If you insert a DVD, does it re-appear?


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petunia
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Joined: 13 May 2006
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Location: northern michigan

Posted: Wed Feb 27, 2008 1:58 am   Post subject:


Hubby has been working on ours around the house here and learning as he goes along, so remembering that- his suggestion was that maybe your hardrive quit.


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toni
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Posted: Wed Feb 27, 2008 2:02 am   Post subject:


Is it an internal drive or one that you plug into the computer?

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kuntrygal
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Joined: 02 Sep 2007
Posts: 750
Location: Lufkin, TX Zone 8

Posted: Wed Feb 27, 2008 4:29 am   Post subject:


Eileen, what do you mean it disappeared? Do you have a D and E drive so you can burn CD's? If you put a CD in the D drive, does it read anything or just do nothing?


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CritterPainter
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Joined: 27 Aug 2006
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Posted: Wed Feb 27, 2008 4:53 am   Post subject:


Had that happen once, just had to rebuild the desktop to get it back ( restart the computer while holding down a couple of buttons... durn... can't remember which ones...)


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glendann
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Joined: 19 May 2006
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Posted: Wed Feb 27, 2008 5:42 am   Post subject:


Where is Frank, Eileen? I bet he could figure it out.


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Frank
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Posted: Wed Feb 27, 2008 9:33 am   Post subject:


Eils I know you are using Vista so click the Start (Vista icon) button and search for 'Device Manager'. Do you see an entry on the list presented that says DVD/CD-ROM drives? Can you expand this entry in the list?


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eileen
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Posted: Wed Feb 27, 2008 3:19 pm   Post subject:


I've tried everything that you've all suggested. Thanks for all the help btw. Smile Nothing at all is happening so I've had to get in touch with the computers manufacturer to see if they can shed any light on what's going on. I can't even burn back-up CD's to see if I can solve the problem that way. Sad Gawd I hope the 'puter doesn't need to be replaced as I have an Open University course starting on Monday. I gave up my job to have the time to do it so please keep your fingers crossed that it's going to be a simple "press button X,Y and Z" to solve the problem.

If I disappear again for a few days I guess you'll all know why. Crying or Very sad


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glendann
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Posted: Wed Feb 27, 2008 4:22 pm   Post subject:


Oh I'm so sorry Eileen.I do hope it is a simple problem.


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