Alert messages not coming through to outlook?

Discussion in 'How To:' started by Gail-Steman, Aug 23, 2018.

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  1. Gail-Steman

    Gail-Steman Young Pine

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    When I had the link come through from the site to activate my account it went straight in to spam...well I clicked it's not spam then put it in to my inbox then did a folder to put it in but since then I've had no email alerts come through to my inbox...I only see them when I come on the forum.

    Can anyone help please :)
     
  2. Frank

    Frank GardenStew Founder Staff Member Administrator

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    Sent you a private Conversation Gail.
     
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  3. Gail-Steman

    Gail-Steman Young Pine

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    Hello @Frank I had 10 alerts when I came on the forum but received 2 of them in to my email account, so hopefully it's registering them ;)
     
  4. Frank

    Frank GardenStew Founder Staff Member Administrator

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    I believe that if you are quick to view an alert on the website i.e. you are on the website at the time you get the alert, then it won't send you a mail. If you not on the website for a time it should send you an alert. That could explain the inconsistent alert emails.
     
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  5. Gail-Steman

    Gail-Steman Young Pine

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    Hi Frank...just came on 10 alerts but none came through...i'm just going to leave it as long as they're on the forum but I do appreciate your help :like: and if some do come through it shows it's working :)
     
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  6. Gail-Steman

    Gail-Steman Young Pine

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    @Frank Just a quick message to let you know i'm receiving the alerts properly now :like:
     
  7. Frank

    Frank GardenStew Founder Staff Member Administrator

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  8. Gail-Steman

    Gail-Steman Young Pine

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    Your welcome and thanks again for helping me.:)
     
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