A year and a half ago, I bought a Edenpure electric space heater. It was quite expensive at just shy of $500. But it was for 1000 sq. ft. and had a 5 year warranty. The end of Feb. I had it running and the power went off and then came back on. I reset it by unplugging it and then plugging it back in. Everything worked except it wouldn't heat. It is an infared heater so I figured the bulb had blown. It is made here in Canton Ohio, so I called the company and they sent me shipping labels etc. I shipped it off and got it back in 6 days. Started it up and it heated, but the top was dented like someone had set on it and it had a terribly loud rattle when the fan run. I emailed the same gal that I had worked with before and she sent me more shipping labels. I shipped it off last Tues. and got it back on Fri. The dent is gone, the rattle is gone and it heats. It is so quiet you can hardly tell it's on. I have never used a company that has that good of customer service before! And it's made in the USA and Ohio!