Just before Christmas, I closed my Barclays Bank accounts and moved to Nationwide. We had a mortgage with them, which I paid off in 1998. I also had a couple of saver accounts with them and I left a pound in each. Nationwide found those and opened them and they showed up on-line. Both had a few pounds in them, in accumulated interest. But the rates for those particular accounts were around 1%. So I transferred the money to the current account. They've both been showing zero for a couple of months. Today, I opened a regular saver account with Nationwide, as it pays a good rate of interest. I tried to close the redundant accounts, but I couldn't do it on-line and when I phoned, I was told I'd have to go into a branch to close them. Which I did this morning. The girl in the branch said, "I'll close them and I'll transfer the money in them to your current account." I said. "There shouldn't be any, it's showing zero in both, when I go on-line." She replied with a smile, "Well there is, there's 4p in one and 1p in the other." When I got home I checked on-line and I could see that she had!
Riley— I could follow your story about the bank, until the very last sentence. You could see that she had…what? Dealing with banks and other institutions can be a headache here as well. I am still waiting for my hair to grow back.
