Trend Micro question

Discussion in 'Computer and Internet' started by sewNsow, Feb 3, 2012.

  1. sewNsow

    sewNsow In Flower

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    I've had Trend Micro as my spyware since I got my pc(5 years)It is auto renew & they have my cc #.Recently I got a nasty virus & computer guy told me Trend Micro is worthless.Told me to get Kaspersky.My pc had to be wiped clean & I installed Kaspersky when I got it home.Next month Trend M. will come up for renewal & I'm sure they will do it. I get no reports from them & can find no trace on my computer but I have gotten a newsletter from them
    What should I do to make sure I'm severed from them?
    Doris
     
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  3. Jerry Sullivan

    Jerry Sullivan Garden Experimenter Plants Contributor

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    If Trend Micro software is no longer resident on your computer then the previously allowed access to your computer should be nullified. Your firewall should be on by default with the no exceptions box checked but look to make sure.

    Jerry

    P.S. You may want to call them and indicate that you no longer want to auto-renew.
     
  4. sewNsow

    sewNsow In Flower

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    Thanks. I will try to call this co. Have an idea it is easier said than done.This is why I will not sign for auto updates again.Live & learn.
    Doris
     
  5. SusieQ07

    SusieQ07 In Flower

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    The best and most recommended one and also free is "Malewarebytes" and it works well with AVG2012. Have been using both on my 4 PC's with NP's and no viruses for years.
     



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  6. sewNsow

    sewNsow In Flower

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    Everyone,I got an email from Trend Micro reminding me that I will be automatically renewed next month.Also contained directions to unsubscribe.
    Doris
     
  7. sewNsow

    sewNsow In Flower

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    Everyone,I got an email from Trend Micro reminding me that I will be automatically renewed next month.Also contained directions to unsubscribe.
    Doris
     
  8. Jerry Sullivan

    Jerry Sullivan Garden Experimenter Plants Contributor

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    I'm glad they provided unsubscribe instructions, as you don't want them charging your card. Good luck with your new virus protection.

    Jerry
     

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